Last Updated: 2026-01-01
We collect information you provide directly: name, email address, phone number, identification documents (for KYC), payment information, and wallet addresses. We also automatically collect: IP address, browser type, device information, usage data, cookies, and access logs. This information is necessary to provide our services and comply with regulatory requirements.
We use your information to: (a) provide and maintain our Platform services; (b) process transactions and send related notices; (c) verify your identity (KYC/AML compliance); (d) send service updates and marketing communications (with your consent); (e) detect and prevent fraud; (f) improve our services and user experience; (g) comply with legal obligations.
We do not sell your personal information. We may share your information with: (a) service providers who assist in operating the Platform (payment processors, cloud hosting, KYC verification providers); (b) regulatory authorities when required by law; (c) professional advisors (lawyers, accountants, auditors); (d) in connection with a merger, acquisition, or sale of assets. All third-party providers are bound by confidentiality agreements.
We implement industry-standard security measures to protect your personal information, including: SSL/TLS encryption for data in transit, encrypted storage for sensitive data, access controls and authentication, regular security audits, and employee security training. However, no method of electronic storage is 100% secure, and we cannot guarantee absolute security.
We retain your personal information for as long as your account is active or as needed to provide services. After account closure, we retain certain information as required by law (typically 5-7 years for financial records). You may request deletion of your data, subject to our legal retention obligations.
You have the right to: (a) access your personal information; (b) correct inaccurate data; (c) request deletion of your data (subject to legal requirements); (d) object to processing of your data; (e) data portability; (f) withdraw consent for marketing communications. To exercise these rights, contact us at privacy@nexusai.com.
Our Platform may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to review the privacy policies of any third-party services you access through our Platform.
We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the updated policy on our Platform and updating the "Last Updated" date. Continued use of the Platform after changes constitute acceptance of the updated policy.
If you have any questions about these terms, please contact us at legal@nexusai.com